How do social networks build community?
Monday, July 14th, 2008I’ve thought about this quite a bit lately. I’ve actually come to wonder if they do help build community at all. I seem to experience less community now than I did before I had a Myspace, Facebook, or Virb membership. I think part of this is because of the isolation that telecommunications seems to foster. Talk is cheap, we can talk with anyone we want to any time we want. Since supply is so high, we value people’s words and opinions very little.
Community, real community that matters, that has the power to change who you are for the better (or worse), requires something that technology seems to make difficult. Community requires communication. For all the advances in ‘telecommunication’, worthwhile communication seems to happen less and less. I might make several phone calls a day, talk with someone on instant messenger, send a couple quick emails, or post a note on someone’s Facebook wall. At the end of the day I haven’t really said anything that matters, I haven’t left any impact on anyone, and no-one’s left an impact on me.
I spent a year playing World of Warcraft, the quintessential digital community. I was an active member of a guild raiding through end-game content. I had a great time for about 10 months, then started to get bored with the game. I cut back my play time, and found out how little I knew the people I played the game with. We had a good time together, but I didn’t know any of my guildmates. Two members of the guild actually used to be my co-workers, I hadn’t spent any time with them in real life since I started playing the game. I started spending more time with people in real life, and regained something I’d lost: meaningful community.
“Hey this is Marshall! Just returning that voicemail, where you were returning that voicemail. Uh, yeah, so call me back when you get this!”
I’ve really left voicemails similar to that. Reflecting on it, I sicken myself a little.
How does beer build community?
Try going out for a drink (or to lunch) with someone: a co-worker, family member, a bum off the street. Then have a conversation. Skip the small talk, find out what’s going on in their life. Ask about what makes them afraid, what gives them hope. Leave some of who you are with them, take something of them through the rest of your day. I guarantee that you’ll discover new ways of looking at the world, make closer friends, and have a deeper appreciation for people if you try this often enough. You may even get your toes stepped on by someone’s opinion, a more valuable experience than we like to admit.
Telephones can be great for setting up dates. E-mail is great to communicate with friends who live somewhere else in the world, or to convey business ideas. Instant messenger tends to be good for little in my experience. I abhor the Facebook wall, or Myspace friend comment features: what exactly are you going to put into a completely public bulletin on someone’s profile page? Nothing that matters. (I hope.)
Websites like meetup or eventful are pretty cool to me. It’s technology actually encouraging community, rather than limiting it. I’d like to see more of it.
Is there anything else out there that encourages meaningful interaction between individuals? How can we make technology friendlier for community? How do you minimize the isolation that tends to occur from living in a digital world? These are the things I want to know.
